﻿{"id":1860,"date":"2020-09-02T10:47:58","date_gmt":"2020-09-02T14:47:58","guid":{"rendered":"http:\/\/sites.muscogee.k12.ga.us\/forrestroad\/?page_id=1860"},"modified":"2020-09-02T11:20:58","modified_gmt":"2020-09-02T15:20:58","slug":"technology-assistance-for-students-and-families","status":"publish","type":"page","link":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/technology-assistance-for-students-and-families\/","title":{"rendered":"Technology Assistance for Students and Families"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Landing Hero&#8221; _builder_version=&#8221;3.22&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#474ab6&#8243; background_color_gradient_end=&#8221;#9271f6&#8243; background_image=&#8221;https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/coding-background-texture.jpg&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;100px|0px|100px|0px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;2%&#8221; locked=&#8221;off&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_margin=&#8221;|||&#8221; custom_width_px=&#8221;1280px&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.7&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;42px&#8221; header_line_height=&#8221;1.3em&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;|||&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; locked=&#8221;off&#8221;]<\/p>\n<h1>Technology Assistance and Troubleshooting for Students and Families<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.5.7&#8243; text_text_color=&#8221;#d4ccff&#8221; text_line_height=&#8221;1.9em&#8221; locked=&#8221;off&#8221;]<\/p>\n<p>Please see below for assistance with technology. If these do not work, please call the Student Helpdesk at 706-748-2271 between 10:00 AM and 4:00 PM Monday-Friday OR bring your child&#8217;s device to the school between 8:00 AM to 2:30 PM Monday-Friday.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/coding-isometric-01.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;3.23&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;|||&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_zoom=&#8221;20%&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; admin_label=&#8221;All Courses&#8221; _builder_version=&#8221;3.22&#8243; custom_padding=&#8221;100px|0px|100px|0px&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; parallax__hover=&#8221;off&#8221; parallax_method__hover=&#8221;on&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.5.7&#8243; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#7272ff&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||20px|&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_slide=&#8221;10%&#8221; locked=&#8221;off&#8221; header_font_size__hover=&#8221;30px&#8221; header_font_size__hover_enabled=&#8221;30px&#8221; header_letter_spacing__hover=&#8221;0px&#8221; header_letter_spacing__hover_enabled=&#8221;0px&#8221; header_text_shadow_style__hover=&#8221;none&#8221; header_text_shadow_style__hover_enabled=&#8221;none&#8221; header_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;]<\/p>\n<h2>Troubleshooting and Assistance<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#09e1c0&#8243; divider_weight=&#8221;4px&#8221; disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;3.19.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width=&#8221;40px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||10px|&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;left&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.5.7&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#8585bd&#8221; text_line_height=&#8221;1.9em&#8221; header_font=&#8221;||||||||&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.9em&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;6%&#8221; locked=&#8221;off&#8221;]<\/p>\n<h4>Don&#8217;t See What You&#8217;re Looking For?<\/h4>\n<p>Click the button below to go to MCSD&#8217;s Parent Tech Resources page.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/mcsd.instructure.com\/courses\/112074&#8243; url_new_window=&#8221;on&#8221; button_text=&#8221;Click here&#8221; button_alignment=&#8221;left&#8221; admin_label=&#8221;Parent tech resources button&#8221; _builder_version=&#8221;4.5.7&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#7272ff&#8221; button_border_width=&#8221;10px&#8221; button_border_color=&#8221;#7272ff&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;|on||on|&#8221; button_icon=&#8221;%%36%%&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;20px|||&#8221; animation_style=&#8221;zoom&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_zoom=&#8221;6%&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;50px&#8221; box_shadow_spread=&#8221;5px&#8221; box_shadow_color=&#8221;rgba(114,114,255,0.4)&#8221; button_letter_spacing_hover=&#8221;2px&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_text_size__hover=&#8221;null&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover=&#8221;null&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover=&#8221;null&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_text_color__hover=&#8221;null&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover=&#8221;null&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover=&#8221;null&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_border_width__hover=&#8221;null&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover=&#8221;null&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover=&#8221;null&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_border_color__hover=&#8221;null&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover=&#8221;null&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover=&#8221;null&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_border_radius__hover=&#8221;null&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover=&#8221;null&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover=&#8221;null&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;2px&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover=&#8221;null&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover=&#8221;null&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_bg_color__hover=&#8221;null&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover=&#8221;null&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover=&#8221;null&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; parallax__hover=&#8221;off&#8221; parallax_method__hover=&#8221;on&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;0px|0px|0px|0px&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;6%&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;60px&#8221; box_shadow_color=&#8221;rgba(71,74,182,0.12)&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;2_3&#8243; module_class=&#8221;et_pb_column_1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; parallax__hover=&#8221;off&#8221; parallax_method__hover=&#8221;on&#8221; module_class__hover=&#8221;et_pb_column_1_2&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Lexia Troubleshooting&#8221; url=&#8221;#&#8221; image=&#8221;https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/Lexia-logo.png&#8221; icon_placement=&#8221;left&#8221; image_max_width=&#8221;64px&#8221; content_max_width=&#8221;1100px&#8221; _builder_version=&#8221;4.5.7&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#2e2545&#8243; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_line_height=&#8221;1.9em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;30px|30px|30px|30px&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_zoom=&#8221;20%&#8221; animation_starting_opacity=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;-1px&#8221; box_shadow_vertical=&#8221;-1px&#8221; box_shadow_color=&#8221;rgba(71,74,182,0.12)&#8221; locked=&#8221;off&#8221;]<\/p>\n<p>If Lexia is not working, please <a href=\"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/Lexia-Troubleshooting-Tips.pdf\" title=\"Lexia troubleshooting guide\">click here<\/a> to view instructions on how to troubleshoot the issue.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;2_3&#8243; module_class=&#8221;et_pb_column_1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; parallax__hover=&#8221;off&#8221; parallax_method__hover=&#8221;on&#8221; module_class__hover=&#8221;et_pb_column_1_2&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Reading Wonders Troubleshooting&#8221; url=&#8221;#&#8221; image=&#8221;https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/RW-logo.png&#8221; icon_placement=&#8221;left&#8221; image_max_width=&#8221;64px&#8221; content_max_width=&#8221;1100px&#8221; _builder_version=&#8221;4.5.7&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#2e2545&#8243; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_line_height=&#8221;1.9em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;30px|30px|30px|30px&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_zoom=&#8221;20%&#8221; animation_starting_opacity=&#8221;100%&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;-1px&#8221; box_shadow_vertical=&#8221;-1px&#8221; box_shadow_color=&#8221;rgba(71,74,182,0.12)&#8221; locked=&#8221;off&#8221;]<\/p>\n<p>If Reading Wonders is not working, please <a href=\"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/Reading-Wonders-Troubleshooting-Tips.pdf\" title=\"Reading Wonders Troubleshooting\">click here<\/a> to view instructions on how to troubleshoot the issue.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Features&#8221; _builder_version=&#8221;3.22&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#474ab6&#8243; background_color_gradient_end=&#8221;#9271f6&#8243; background_image=&#8221;https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-content\/uploads\/sites\/105\/2020\/09\/coding-background-texture.jpg&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;100px|0px|100px|0px&#8221;][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technology Assistance and Troubleshooting for Students and FamiliesPlease see below for assistance with technology. If these do not work, please call the Student Helpdesk at 706-748-2271 between 10:00 AM and 4:00 PM Monday-Friday OR bring your child&#8217;s device to the school between 8:00 AM to 2:30 PM Monday-Friday.Troubleshooting and AssistanceDon&#8217;t See What You&#8217;re Looking For? [&hellip;]<\/p>\n","protected":false},"author":247,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1860","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/pages\/1860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/users\/247"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/comments?post=1860"}],"version-history":[{"count":6,"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/pages\/1860\/revisions"}],"predecessor-version":[{"id":1893,"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/pages\/1860\/revisions\/1893"}],"wp:attachment":[{"href":"https:\/\/sites.muscogee.k12.ga.us\/forrestroad\/wp-json\/wp\/v2\/media?parent=1860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}